Privacy & Cookie Policy

Please read the following terms and conditions. In using this website, you agree to these terms and conditions of use.   If you have any queries about this website, please contact us on 01977 608 234 or email customerservice@papini.co.uk.


Data Protection & Privacy

Information from our customers enables us to continually improve the service we offer. However, we take privacy of information relating to our customers very seriously and comply with all UK Data Protection Laws in collecting, storing and using this information. Using this Website, or when contacting us by email, online and over the telephone, may involve you giving us certain information about yourself or your business, including your name and address, telephone number, email address and credit information. Any information that we receive about you is stored electronically on our database. It may also be printed and stored in our filing system. We will take all reasonable care to keep your personal data secure and to prevent any unauthorised access to it. We may use this information to contact you by email, telephone or post to provide you with details about our services, products, promotions or any other information which we believe may be of interest to you. It is intended that by providing information about yourself to us you consent to their use for the above purposes. Other than as required by law or in the prevention of fraud, we will not pass information we hold about you to any other organisation for marketing purposes. If you do not want us to use this information in this way please contact us by email customerservice@papini.co.uk.

If you have a complaint regarding any breach of this privacy policy, contact us at Solo International Ltd t/a Papini, Steedcourt Business Park, Waggon Lane, Upton WF9 1JS. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of your complaint.


Should there be any need to modify our privacy policy, timely notification of changes will be given on this website.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Papini takes all reasonable precautions to prevent virus infection of files contained on this site but cannot guarantee such prevention therefore we accept no liability for viruses. It is recommended that you take all appropriate measures and precautions to ensure appropriate safeguards are in place before downloading information. In using this site you also agree to take all appropriate measures and precautions to prevent the introduction of viruses by you to files held at this website.


Copyright

This website contains material which is owned by Solo International Ltd trading as Papini. This material includes, but is not limited to, the photography, design, layout, look, appearance and graphics. It is protected by intellectual property laws including, but not limited to, copyright. You may download, view, copy and print information and documentation held at this website provided that the materials are used solely for your own personal use or for product / supplier research in connection with your business or your employer's business. Commercial use is not permitted.


Cookies

A cookie is a small file containing letters and numbers that can be stored by your browser on your computer's hard drive. They are created when you access certain websites. Cookies collect standard internet log information and visitor behaviour in an anonymous form. They allow a website to recognise users when they return to a site. You can be assured that browsing with us is safe and secure.


We use cookies to monitor usage of this website. By using cookies we can see the products and services you are interested in when you browse this website, which enables us to personalise your visit and make it more user-friendly. We use specialised analytics partners to gather certain information about how you browse and search from the site. To do this we place cookies on your computer that collect information on our behalf. We use this information to constantly improve our services and your site visit experience. Our partners analyse the data collected, which is then passed back to us via a secure connection. Our contract with our partners prohibits them from using any of the data themselves. Password and credit card information is not collected by these specialised analytics partners.

Cookie allows us to count page visits and traffic sources so we can measure and improve the performance of our site using a service provided by Google Analytics. We also implement Google Demographics and Interest Reporting to better understand the browsing habits, interests and demographics of our visitors. For more information about Google's privacy policy, please see www.google.com/intl/en/policies/privacy
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings, see https://www.google.com/settings/ads. Additionally visitors may wish to use the Google Analytics Opt-Out Browser Add-on found at https://tools.google.com/dlpage/gaoptout/

If you don't want to receive cookies, it is possible to modify your browser so that it notifies you when cookies are sent to it, or you can refuse cookies altogether. You can also delete cookies that have already been set.


If you wish to restrict or block web browser cookies which are set on your device, you can do this through your browser settings (the help function within your browser should tell you how). Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of desktop browsers.

By continuing to use this website without making any such modifications to your browser, we will assume an implied acceptance of their use.



Cookies We Use

eu_cookie_law - this stores whether the EU Cookie legislation notification on the site has been acknowledged.

XSRF-TOKEN - prevents malicious cross-site request forgeries.

Ow - identifies the user, avoiding the need to log in on every page visited or when performing an action requiring authentication.